VP, AML/CFT Governance, Quality Control, & Reporting

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We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

The Vice President, AML/CFT Governance, Quality Control & Reporting is responsible for the strategic leadership, oversight, and execution of governance, quality control, and reporting functions supporting the Bank's AML/CFT Compliance Program. This role ensures the program operates in compliance with applicable laws, regulations, regulatory guidance, and internal policies while maintaining a strong control environment that supports the effective identification, escalation, monitoring, and mitigation of financial crimes risk.

As a member of the Financial Crimes Compliance leadership team, the Vice President partners closely with executive management, Risk Management, Compliance, Internal Audit, Legal, Operations, and business line leaders to promote a culture of compliance and accountability. The role is responsible for overseeing governance frameworks, quality control programs, management reporting, Board reporting, issue management, and program effectiveness metrics that provide transparency into financial crimes risks and compliance performance.

What You Will Do:

Governance and Program Oversight

Lead and enhance the Bank's AML/CFT governance framework, ensuring alignment with regulatory requirements, industry best practices, and the Bank's risk appetite.

Develop and maintain governance standards for centralization management of policies, procedures, oversight routines, and escalation processes supporting all components of the Financial Crimes Compliance Program.

Oversee AML/CFT managed governance committees and working groups, including agenda development, issue escalation, meeting management, decision documentation, and action item tracking.

Assess AML/CFT processes, providing effective challenge and oversight to identify opportunities for improvement, develop strategies to enhance program effectiveness, and drive sustainable efficiency gains.

Oversee AML/CFT program issue management, including timely reporting and management of corrective action plan lifecycles, to ensure proper escalation, resolution, and sustainable remediation of issues.Oversee AML/CFT program issue management, including timely reporting and management of corrective action plan lifecycles, to ensure proper escalation, resolution, and sustainable remediation of issues.

Support enterprise-wide risk management initiatives through effective monitoring and reporting of financial crimes risks and control effectiveness.

Serve as a primary point of contact during regulatory examinations, audits, and independent reviews for governance-related matters.

Monitor regulatory developments, enforcement actions, and industry trends, evaluating potential impacts and recommending enhancements to program governance and controls.

Collaborate with executive leadership and stakeholders across the organization to strengthen compliance culture and drive continuous program improvement.

Quality Control and Program Effectiveness

Lead the Quality Control program for the AML/CFT Risk Management Program team, helping to drive consistent execution of quality reviews across all team functions, including risk assessment, training, CDD/EDD reviews and partner oversight.

Design, implement, and maintain a comprehensive risk-based quality control framework to evaluate compliance with regulatory requirements, internal policies, and operational standards.

Identify control weaknesses, process inefficiencies, emerging risks, and opportunities to strengthen program effectiveness.

Conduct trend analysis and root cause assessments to determine drivers of quality issues and develop corrective action recommendations.

Establish quality standards, review methodologies, sampling protocols, and performance metrics to measure quality, accuracy, and consistency.

Monitor remediation efforts and validate corrective actions to ensure sustainable resolution of identified deficiencies.

Develop and communicate quality metrics, trends, and performance results to senior management and governance committees.

Collaborate with operational teams and business partners to implement process improvements and strengthen control effectiveness.

Foster a culture of accountability, continuous improvement, and regulatory excellence throughout the Financial Crimes Compliance organization.

Reporting and Management Information

Oversee the development, governance, validation, and delivery of executive management, and committee reporting related to the AML/CFT Compliance Program.

Ensure reporting provides accurate, timely, and meaningful insight into financial crimes risks, operational performance, compliance effectiveness, and emerging trends.

Develop and maintain management information systems, dashboards, scorecards, and reporting packages supporting strategic decision-making and effective risk oversight.