Financial Crime Subject Matter Expert - Capability, Solutions, & Markets Manager
NewPwC · Makati
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Fraud, Investigations & Regulatory Enforcement (FIRE)
Management Level
Manager
Job Description & Summary
The Financial Crime Subject Matter Expert will provide technical and industry leadership across FC’s delivery capability and growth agenda.
The role will serve as a recognized Financial Crime specialist who can translate regulatory requirements, industry developments, client challenges, and emerging risks into practical delivery approaches, market propositions, and commercially relevant solutions.
From a Capability & Quality perspective, the SME will support the development and continuous improvement of FC methodologies, technical standards, quality frameworks, knowledge assets, learning interventions, and practitioner capability.
From a Clients & Markets perspective, the SME will act as a technical advisor to business development and pursuit teams, helping identify client needs, shape Financial Crime propositions, develop solution approaches, contribute to strategic pursuits, and support client-facing discussions.
The role requires strong Financial Crime expertise combined with consulting mindset, commercial awareness, structured problem solving, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Financial Crime Capability Development
- Serve as a subject matter expert across one or more Financial Crime domains such as KYC/CDD, AML, Transaction Monitoring, sanctions, fraud, screening, or Financial Crime governance.
- Develop and continuously improve FC methodologies, frameworks, playbooks, delivery approaches, and technical guidance.
- Support the development of consistent delivery standards and leading practices across Financial Crime engagements.
- Identify capability gaps and emerging areas where FC should strengthen technical knowledge or develop new offerings.
- Translate regulatory developments, industry trends, and lessons from delivery into practical guidance for FC practitioners.
- Support the development and maintenance of Financial Crime knowledge repositories, toolkits, methodologies, and reusable assets.
- Work with leadership to develop new capabilities that respond to changing client and market requirements.
Quality & Technical Assurance
- Provide technical guidance and challenge on complex Financial Crime delivery matters.
- Support quality reviews of selected engagements, deliverables, methodologies, and technical approaches.
- Help ensure Financial Crime work is aligned with relevant regulatory expectations, industry practices, client requirements, and internal quality standards.
- Provide technical escalation support to delivery teams where specialist judgement is required.
- Identify recurring quality issues and recommend improvements to methodologies, controls, training, or delivery processes.
- Support lessons-learned reviews and incorporate insights into future capability development.
- Partner with Delivery Leads and Quality teams to promote consistent, high-quality execution across FC engagements.
Practitioner Development & Knowledge Leadership
- Contribute to the technical development of FC practitioners through learning sessions, case discussions, technical briefings, coaching, and knowledge-sharing activities.
- Develop technical learning materials and practical case studies based on emerging Financial Crime topics and delivery experience.
- Support the development of competency expectations and learning pathways for relevant Financial Crime capabilities.
- Coach practitioners and emerging SMEs to deepen technical understanding and practical application.
- Build communities of practice around relevant Financial Crime topics.
- Promote continuous learning and knowledge sharing across projects, locations, and territories.
Business Development & Market Advisory
- Act as a technical and industry advisor to the Clients & Markets team on Financial Crime business development initiatives.
- Monitor emerging regulatory developments, industry trends, enforcement activity, technology developments, and evolving Financial Crime risks.
- Translate market developments into potential client needs, propositions, campaigns, or business development opportunities.
- Support the development and refinement of FC propositions, solutions, credentials, thought leadership, and market-facing materials.
- Provide technical insights that strengthen FC’s market positioning and differentiation.
- Work with business development teams to identify where existing FC capabilities can address emerging client challenges.
- Support account and territory teams in identifying potential Financial Crime opportunities.
Solution Design & Client Advisory
- Work with pursuit teams and business leaders to understand client challenges and translate them into practical and commercially viable Financial Crime solutions.
- Lead or support solution design discussions for strategic opportunities.
- Develop delivery approaches, operating models, methodologies, staffing assumptions, governance structures, and implementation considerations.
- Bring relevant regulatory, operational, industry, and technology perspectives into solution development.
- Challenge proposed solutions to ensure they are technically credible, practical, scalable, and aligned with client needs.
- Translate complex Financial Crime concepts into clear, client-focused business language.
- Participate in client workshops, discovery sessions, solution discussions, and presentations where technical expertise is required.
Pursuit & Proposal Support
- Serve as the Financial Crime technical advisor for priority pursuits and proposals.
- Work closely with the Pursuit & Business Development Manager and broader pursuit team to shape technical strategy and solution positioning.
- Participate in opportuni